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Privacy Policy

A Legal Disclaimer

1. Introduction
This privacy policy explains how Travis Baker Limited (“we”, “our”, or “us”) collects, uses, and protects personal information when you use our website www.travisbaker.co.uk. We are committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

  • Business Name: Travis Baker Limited

  • Data Controller: Travis Baker Limited

  • Contact Email: info@travisbaker.co.uk
     

3. What Data We Collect
We may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number

  • Company details (if provided via forms)

  • IP address

  • Usage data via Google Analytics 4 (e.g. pages visited, device type)
     

4. How We Collect Your Data
We collect data in the following ways:

  • When you complete and submit a contact form

  • Through automated tracking using cookies and analytics tools (e.g. Google Analytics 4)
     

5. How We Use Your Data
We use your data to:

  • Respond to enquiries and messages submitted via our contact forms

  • Monitor and improve website performance and user experience

  • Prepare for email communications (e.g. newsletters or service updates, if opted-in)

We do not sell or rent your personal data to third parties.

6. Cookies
Our website uses cookies to enhance user experience and track site usage. These may include:

  • Essential cookies (necessary for site functionality)

  • Analytics cookies (Google Analytics 4)

We will display a cookie banner allowing you to manage your preferences upon first visit. You may withdraw consent or change settings at any time via our [cookie settings page or banner link].
For more information, please see our [Cookie Policy].

7. Lawful Basis for Processing
We rely on the following lawful bases for processing your data:

  • Consent – for optional analytics and marketing communications

  • Legitimate interests – to respond to website enquiries and improve site functionality

8. Data Sharing
We may share your data with:

  • Our website hosting provider (Wix)

  • Our analytics provider (Google Analytics 4)

  • Our chosen email marketing platform (e.g. Mailchimp), once operational

All third parties are required to process your data securely and in compliance with UK data protection laws.

9. International Data Transfers
Some of our service providers (e.g. Google) may transfer data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

10. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law or regulation.

11. Data Security
We are committed to keeping your data secure. Our website uses HTTPS encryption, and access to personal data is limited to authorised personnel only.

12. Your Rights
You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent where applicable

  • Lodge a complaint with the UK ICO

To exercise your rights, please email us at: info@travisbaker.co.uk

13. Complaints
If you are unhappy with how we have handled your personal data, you have the right to contact the Information Commissioner’s Office (ICO):

14. Changes to This Policy
We may update this privacy policy occasionally. Please check back regularly to stay informed. Any significant changes will be clearly notified on our website.

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